bnb88 Privacy Policy

When you register for a bnb88 account, use the Platform, or contact our support team, we may collect the following categories of personal data:

• Identity data: your full name, date of birth, and any government-issued identification documents provided during KYC verification.
• Contact data: your mobile phone number and, where provided, your email address.
• Financial data: records of deposits and withdrawals processed via bKash, Nagad, Rocket, Upay or other approved Bangladesh payment methods, including transaction reference numbers and amounts in BDT.
• Technical data: your IP address, device type, browser type and version, operating system, and session data recorded when you access the bnb88 Platform.
• Communications data: records of your interactions with bnb88 support, including chat transcripts, ticket content and any documents or screenshots you submit to support.

bnb88 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information. We collect only the data necessary to operate the Platform lawfully and securely for Bangladesh players.

bnb88 uses the personal data it collects from Bangladesh players for the following specific purposes only:

• Account creation and management: to register your bnb88 account, verify your identity, manage your account settings, and process your login securely.
• Payment processing: to process your deposits and withdrawals via bKash, Nagad, Rocket and other approved Bangladesh payment methods, and to maintain accurate financial records of your transactions.
• Security and fraud prevention: to monitor your account for suspicious activity, detect and prevent fraud, money laundering and prohibited conduct, and to protect the security of the Platform and other users.
• Customer support: to respond to your enquiries, resolve disputes, and provide assistance with account, deposit, withdrawal, and technical issues via the bnb88 support team.
• Legal and regulatory compliance: to meet bnb88's obligations under applicable laws, including anti-money laundering requirements, age verification obligations, and any lawful request from a competent authority.

bnb88 does not use your personal data for unsolicited marketing, profiling for non-gaming commercial purposes, or any purpose not described in this Policy. If you receive any communication purportedly from bnb88 that does not relate to your account or the Platform, please contact bnb88 support immediately.

bnb88 does not sell, rent or trade your personal data. We may share your information with third parties only in the following limited circumstances:

• Payment providers: your transaction data is shared with the relevant payment provider (bKash, Nagad, Rocket, Upay or other approved Bangladesh payment services) to the extent necessary to process your deposit or withdrawal. Payment providers operate under their own privacy policies and data protection obligations.
• Identity verification providers: where required for KYC purposes, your identity documents and related data may be shared with third-party identity verification services engaged by bnb88 to verify the authenticity of your documents.
• Law enforcement and regulatory authorities: where bnb88 is required by applicable law or a binding lawful order to disclose personal data to a competent authority, bnb88 will comply with that requirement and, where legally permissible, will notify you.

In all cases where bnb88 shares data with a third party, we require that the third party maintains appropriate technical and organisational measures to protect the data, and that the data is used only for the specific purpose for which it was shared.

bnb88 uses cookies and similar tracking technologies to operate the Platform and improve your experience. The following types of cookies are used:

• Essential cookies: these are strictly necessary to operate the Platform. They enable core functions such as session management, secure login, and navigation between pages. The Platform cannot function correctly without these cookies, and they cannot be disabled.
• Functional cookies: these cookies remember your preferences and settings — such as your language selection — so that the Platform behaves consistently across visits without requiring you to re-enter your preferences each time.
• Analytics cookies: bnb88 may use anonymised analytics data to understand how the Platform is used in aggregate — for example, which pages are visited most frequently and where technical errors occur. This data does not identify individual users.

Most mobile browsers allow you to control cookie settings through your device's browser settings menu. Please note that disabling essential cookies will affect the functionality of the bnb88 Platform, and some features may not operate as intended. bnb88 does not use third-party advertising cookies or track your activity across other websites.

bnb88 implements a range of technical and organisational security measures to protect the personal data it holds against unauthorised access, accidental loss, destruction or disclosure. These measures include SSL encryption for all data in transit, restricted access controls for data at rest, regular security assessments, and staff training on data protection obligations. All personnel with access to personal data are bound by confidentiality obligations.

While bnb88 takes all reasonable steps to protect your personal data, no system of data transmission or storage can be guaranteed to be 100% secure. If you have reason to believe that your bnb88 account has been compromised or that your personal data has been subject to unauthorised access, you must contact bnb88 support immediately so that appropriate steps can be taken.

As a bnb88 account holder, you have the following rights in relation to the personal data we hold about you:

• Right of access: you may request a copy of the personal data bnb88 holds about you. We will respond to verified access requests within a reasonable timeframe.
• Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it. Identity corrections may require supporting documentation.
• Right to erasure: you may request deletion of your personal data. We will comply where we are not subject to a legal obligation to retain the data, and where deletion does not conflict with fraud prevention, security or dispute resolution requirements.
• Right to restrict processing: in certain circumstances you may request that we restrict the processing of your personal data while a correction or erasure request is being assessed.

To exercise any of these rights, please contact bnb88 support. We may need to verify your identity before processing your request. We aim to respond to all data rights requests within 30 days. Where a request is complex or voluminous, we may extend this period and will notify you accordingly.

bnb88 retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or for as long as is required by applicable law, whichever is longer. For active account holders, personal data is retained for the duration of the account relationship and for a period thereafter as required to meet legal, regulatory, fraud prevention, and dispute resolution obligations.

When personal data is no longer required for any active purpose and the applicable retention period has expired, bnb88 will securely delete or anonymise the data so that it can no longer be linked to an individual. Financial transaction records may be retained for a longer period where required by applicable anti-money laundering or financial regulations.

bnb88 reserves the right to update or amend this Privacy Policy at any time. When changes are made, the revised Policy will be posted on the Platform with an updated effective date. We encourage all Bangladesh players to review this Policy periodically to stay informed about how their personal data is being handled. Your continued use of the bnb88 Platform after a revised Policy has been posted constitutes your acceptance of the updated terms.

Where a change to this Policy materially affects how bnb88 uses your personal data, we will endeavour to provide notice via the Platform or through your registered contact details prior to the change taking effect. If you do not agree with any amendment, you should cease using the Platform and may contact bnb88 support to request account closure and data deletion subject to our retention obligations.